Devine Fairytale is not responsible for:
• Delays with shipping carriers
• Products marked delivered. You will need to contact your local post office or shipping partner. We cannot be held reliable for packages where tracking information is marked as delivered to your address.
• Products that are lost or damaged in the mail. The shipping partner will be responsible once shipments have been placed.
• Wrong mailing address. It is the responsibility of the buyer to enter the shipping address correctly. We are not responsible if a package is returned to us due to this.
• We are not responsible if the package is not delivered in the guaranteed shipping time. We cannot be held liable for USPS guarantees, as it may take 1-2 business days to process the order. We will NOT refund additional shipping charges if USPS fails to meet their guaranteed ship date.